Question 1

How do I add a child profile?

Accepted Answer

A parent creates the account and adds each child from the parent dashboard under Children. The parent account owns and controls every child profile.

Question 2

Is Deenyou free?

Accepted Answer

Every new family gets the full Family Plan free for the first 3 months. We will remind you before it ends, and you will never be charged by surprise.

Question 3

Can my child message other users?

Accepted Answer

No. There is no open messaging between users; children cannot contact or be contacted by anyone outside their own family circle.

Question 4

How does Echo Mode work?

Accepted Answer

A qari recites, your child echoes, and each word lights up as it is recognized, with gentle feedback rather than red marks.

Question 5

How do I cancel my subscription?

Accepted Answer

You can cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period.

Question 6

What does COPPA compliance mean for us?

Accepted Answer

A parent must give verifiable consent before any child profile is created, we collect only the minimum data needed, and you can access or permanently erase your child data at any time.

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